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WristbandsNow Policies

Payment Methods

WristbandsNow accepts Visa, MasterCard, American Express, Discover, checks, and money orders. We cannot be responsible for delays due to a declined credit card or delays incurred waiting for a check or money order to clear. Since our wristbands are custom made, orders will not be produced or shipped until payment is received and cleared. We reserve the right hold and verify an order should the billing address not match the address on the credit card. This policy is designed to help protect consumers from potential fraud. You must be 18 years or older and be the person who's name is tied to the payment method. If you are not, you must present to us written consent of the person's information you are using.  Please be sure to verify your order before you place it!

Domestic Shipping Policy

Shipping does not include production times.  All FedEX orders will be shipped out with either Direct or Adult Signature required. Make sure you are shipping to an address where someone can sign for your order. WristbandsNOW is not responsible for packages that are lost, damaged, and or delayed in shipment. If the customer has multiple orders under the free shipping option Wristbands NOW may consolidate the orders and ship them together. WristbandsNow will attempt to contact the customer about any packages that are returned to us due to insufficient address or incorrect address entered on part of the customer.

International Shipping Policy

There is no free shipping outside the continental US at this time. WristbandsNow is not responsible for custom delays or other international shipping delays. Estimated arrival dates are available on the checkout page.   Otherwise, all other shipping policies are the same as the domestic policies listed in the above domestic shipping policy.

Production Policy

WristbandsNOW production of wristbands and customer shipping is done on weekdays except for Federal and State holidays.  The dates listed on our pricing page are only estimates and you must upgrade to FedEx Overnight to receive in about this time. Normal production usually runs around 5 - 9 business days for orders under 50 debossed silicone wristbands (0.5 inch, 1 inch tall and key-chains) plus shipping time. Orders over 50 debossed silicone wristbands will take around 6 - 10 business days of production plus shipping time. If they are debossed with color fill, embossed, or screen printed production time will be the same, around 6 - 10 business days plus shipping time. There are no Rush services on color fill, embossed, or screen printing silicone wristbands at this time. It is the customer's responsibility to let us know, before production begins, of any time restraints on the order by writing us a note in the 'special instructions' box located on the billing page. WristbandsNOW will let the customer know if it is possible and/or if there will be an extra fee involved to make your required deadline. It is up to the customer to check their status on our tracking page for their tracking information and any order updates. Due to the WristbandsNow optimized production process, we will not be able to accept changes to orders once they are placed in production.

Copyright Policy

WristbandsNow respects the intellectual property of others and as such we reserve the right to refuse orders that contain copyrighted, trademarked, or patent protected material. Anyone who would like to include such material on their order must provide Wristbands Now with written authorization to do so. WristbandsNow will not be held responsible for any violations of copyright law that are a result of an order placed by a customer without proper authorization. The customer assumes any and all liability for violations of copyright, patent, and trademark infringement laws. WristbandsNow also respects public decency and reserves the right to refuse orders that contain vulgar and or obscene material. Customers messages are deemed inappropriate will be given the opportunity to change the message or receive the 85% refund. WristbandsNow is not responsible for delays due to a vulgar or obscene message.

Privacy Policy

WristbandsNow respects the privacy of its customers and website visitors. To that end, we may share or sale your information with any third-party organizations. We reserve the right to use your information provided by you to contact you for purposes such as promotional events, holiday coupons, email marketing, and etc. Furthermore, we encrypt all financial data during the checkout process by using 128-bit SSL technology. Any data and/or financial data that may be stored will be encrypted.

Size & Shape Policy

Due to the uniqueness and the pliability of the silicone in our silicone wristbands, the sizes may vary from silicone wristband to silicone wristband and batch to batch. Constant stretching of the wristbands may cause them to lose their shape and size.  Our silicone wristbands, like most products could present a choking hazard to children or people with disabilities. Not recommended for children under 4.  Please use with care and parental discretion.

Font & Message Policy

Due to the unique properties of silicone, when a message is laser into the silicone wristbands the chosen font may not be as clear as represented on our website and also may very slightly from band to band. For best results, we recommend using the mold production method for your rubber bracelets (minimum 50 silicone wristbands all same size, shape, color, font, and message). We will not change your font unless the customer specifies what font they want to use by using our "Special Instructions" box located on the billing page. If there are no specific instructions, Wristbands NOW will use the font that was selected upon placing the order. Please e mail Wristbands Now at info@wristbandsnow.com with special instructions regarding your choice of font.  Since the rubber wristbands are custom made, message placement and orientation will vary from wristband to wristband.  All of our wristbands come with WristbandsNow embossed on the inside. If you do not want Wristbands Now on the inside or to have your own message we can provide that option.  We will not change any message unless the customer requests us to do so before the production' period. All fonts are debossed on our silicone bracelets with no color-fill unless the customer specifies that option and meets the minimum order required for color filled, embossed, or screen printed fonts. Raised art (embossed), color fill, and silkscreen messages may wear off with time and Wristbands NOW makes now warranties on life of these wristbands.

Return Policy

We offer refunds on custom orders only if the order is canceled before production starts.  All wristbands are custom designed and manufactured to the customer’s specifications. We are unable to accept returns or redo due to incorrect size, color, type, message, and typos entered on an order placed online by the customer. If you would like a redo the order it will be at the customers cost. There is a 7 day warranty period from date of shipment on all rubber wristbands. Warranties do not apply to items that have been altered by the customer. There will be a 30% restocking fee of the full order total for all refunds or cancellations. If the error was the fault of WristbandsNow, we will issues a full refund once customer returns the wristbands.

Terms of Use

please see our Terms of Use page.